Location
warrington
Job Type
Full-time
Posted
June 08, 2026
Job Description
Customer Engagement Associate
Location: Warrington
Salary: Competitive + Bonus Scheme
Type: Permanent
Closing Date: 31st December
Summary: As a Customer Engagement Associate , you’ll be the first point of contact for customers, providing friendly, professional support from initial enquiry right through to course completion. You’ll play a key role in ensuring every delegate and employer receives the high level of service SIMIAN is known for.
Working closely with the Customer Engagement Lead and wider team, you’ll help coordinate training courses, process bookings, manage customer records, and contribute to the smooth running of our training operations.
What You’ll Do
- Be the first point of contact for customer calls and emails, offering clear, friendly and accurate information
- Process bookings and coordinate training schedules efficiently
- Maintain accurate customer records a...