Customer Experience Associate - Future Opportunities

Remuneration: $22.00 - $27.21 CAD

Location: Gravenhurst, Ontario, Canada

Hours: 15

Job Description

TD Canada Trust looks for a Customer Experience Associate to provide excellent customer service, process financial transactions accurately, and recommend banking solutions tailored to each customer’s needs.

Responsibilities

• Process financial transactions such as deposits, withdrawals, and bill payments following TD’s operating procedures, regulations, and Code of Conduct.
• Identify customer needs and recommend appropriate banking solutions, exercising discretion with confidential matters.
• Respond to and resolve customers’ concerns using standard policies and escalating non‑standard activities when necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes accurately and on time.
• Bu...