Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and No[...]

Job Overview

Work Location: Regina, Saskatchewan, Canada

Hours: 15

Line of Business: Personal & Commercial Banking

Pay Details: $22.00 - $27.21 CAD

Customer Experience Associate

As a Customer Experience Associate at TD Canada Trust, you will

• Process financial transactions like deposits, withdrawals, and bill payments accurately according to operating procedures, industry regulations, and TD's Code of Conduct and Ethics.
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
• Respond and resolve customer concerns using standard procedures and escalating non‑standard activities as necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
• Connect personally with customers to advis...