Customer Experience Associate

TD · quinte west, on, Canada

Location
quinte west
Job Type
Full-time
Posted
May 20, 2026

Job Description

Description

Key Accountabilities

Customer

  • Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice.
  • Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and other transactions, as necessary) in an accurate and efficient manner.
  • Assist with responding and resolving customer concerns, escalating when necessary.
  • Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for customers.

Shareholder

  • Support the achievement of business objectives by supporting advice goals.
  • Promote products, advice, services and banking capabilities.
  • Understand and apply operating policies and procedures.
  • Contribute to business objectives for Operational Excellence...

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