Customer Experience Leader at BrokerLink

Elevate your career with BrokerLink as a Customer Experience Leader in Personal Insurance. This opportunity focuses on leading teams and ensuring exceptional service to clients across Barrys Bay and Eganville.

As a key leader, your role involves managing Personal Insurance operations to meet growth and profitability goals. You will collaborate with front-line teams, driving motivation and fostering a learning environment. This position requires regional travel and a commitment to enhancing customer experiences within the insurance industry.

Key Responsibilities:
• Manage operations to achieve growth and profitability targets
• Implement strategies for revenue and quality of business
• Coach and develop direct reports for continuous growth
• Collaborate with insurance managers to meet service standards
• Engage in community marketing initiatives and sales events

Requirements:
• Valid RIBO or OTL license; insuranc...