Customer Experience & Policy Operations Lead

Lazada · , , philippines, , , philippines, Philippines

Location
, , philippines
Job Type
Full-time
Posted
May 27, 2026

Job Description

A prominent e-commerce platform in the Philippines seeks a candidate to lead critical customer experience initiatives. As part of the role, you will manage product quality while ensuring policy clarity and operational governance. Ideal candidates will have 5 to 8 years of relevant experience, strong analytical skills, and a proven ability to lead cross-functional teams. Your leadership and communication skills will be essential in driving significant improvements in customer journeys.
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