Customer Experience Quality Lead

Sutherland Global seeks a Quality Supervisor in Mandaluyong, Metro Manila. This role demands 2-3 years in supervision and 3-5 years in quality assurance, ideally within call centers. Responsibilities include preparing Sampling Plans, conducting audits, and driving performance improvements. The candidate should possess strong analytical skills and excellent communication abilities. Experience with MS Office and quality software is essential, alongside leadership capabilities. Join a dynamic team dedicated to enhancing customer service quality.
#J-18808-Ljbffr