Customer Experience Support - 6M Fixed-Term Contract

6 Month Fixed Term Parental Leave Contract

Join our team and help shape exceptional customer experiences!

We’re looking for a proactive and detail-oriented Customer Experience Support professional to play a key role in driving sales performance and delivering outstanding service across all channels.

About The Role

• Managing inbound and outbound calls, including fuel orders and customer queries.
• Providing accurate product and service information to assist customers.
• Supporting lead management and tracking through the sales process.
• Preparing and maintaining proposals, contracts, and sales documentation.
• Handling Fuel card services, including queries, replacements, and fraud management.
• Collaborating closely with Sales and Regional Operations teams to ensure seamless processes.

This role is essential for optimising sales support, maintaining high customer service sta...