Customer Implementations and Training Lead

Customer Implementations and Training Lead
Competitive salary and performance-based bonus
Hybrid – must be able to commute to Leeds office
Type: Full-time, Permanent
About Cognexo
Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact.
As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onbo...