Customer Journey Designer & CX Insights

A leading consultancy firm in the UAE is seeking a Customer Journey Specialist to enhance customer experiences across channels. The role involves mapping customer journeys, leading design workshops, and collaborating with digital teams for UI/UX improvements. Ideal candidates will possess a related bachelor's degree and have 2-7 years in service design or UX roles, with strong skills in design tools like Figma and Sketch. Arabic language proficiency is mandatory.
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