Customer Operations Program Manager

OpenText is a global leader in information management, where innovation, creativity, and collaboration are key components of our corporate culture. You will partner with highly regarded companies, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent that AI can’t replace to help shape the future of information management.

YOUR IMPACT

As Program Manager, Support Platforms & Self‑Service, you’ll transform how customers and support teams engage with OpenText. You’ll drive self‑service success, reduce support volume, and lead a global Knowledge‑Centered Support (KCS) program—leveraging automation, AI, and modern platforms to elevate both customer experience and support engineer effectiveness. Working from OpenTex...