Location
Ealing
Job Type
Full-time
Posted
July 14, 2026
Job Description
Job Title: Service Advisor
Location: Ealing, fully office based
Hourly rate £19.46 PAYE / £25.34 UMB Per Hour
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 35 hours
ASAP Start
Are you passionate about helping people and delivering outstanding customer service? We are looking for a dedicated Service Advisor to join our Customer & Transactional Services team.
As the first point of contact for residents accessing council services, you will play a key role in supporting customers, understanding their needs, and helping them access the right services and solutions. You'll empower residents to use online services confidently while providing a welcoming, professional, and empathetic customer experience.
About the Role
In this varied and rewarding position, you will:
Act as the first point of contact for customers visiting community hubs and council locations.
Location: Ealing, fully office based
Hourly rate £19.46 PAYE / £25.34 UMB Per Hour
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 35 hours
ASAP Start
Are you passionate about helping people and delivering outstanding customer service? We are looking for a dedicated Service Advisor to join our Customer & Transactional Services team.
As the first point of contact for residents accessing council services, you will play a key role in supporting customers, understanding their needs, and helping them access the right services and solutions. You'll empower residents to use online services confidently while providing a welcoming, professional, and empathetic customer experience.
About the Role
In this varied and rewarding position, you will:
Act as the first point of contact for customers visiting community hubs and council locations.