Customer Service Advisor - Part Time

Capita · Cork, County Cork, Ireland

Location

Cork

Job Type

Full-time

Posted

June 07, 2026

Job Description

Description
 :What you’ll be doing: 
Handle a high number of customer queries via telephone and complete administration tasks
Answer all queries in a positive manner, ensuring you give a positive image and great first impression to all contacts
Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner
Build sustainable relationships of trust with customers, team members and clients through open and interactive communication
Use multiple systems to navigate each customer account & accurately record all contact interactions on systems in line with expected process
What we’re looking for: 
Previous experience working in similar environment
Being highly methodical with a thorough attention to detail
Strong communication skills and the ability to build rapport with all callers
Having excellent organi...
        

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