Customer Service Agent - Fp Diesel Technical (Cuautitlán Izcalli)

Location
Centrum MX
Reports to
Customer Experience Director
Primary Functions
Assist customers with the following:
Placing orders and stock checks
Order/pricing discrepancies
Returns
Promotional orders
Packing slips, invoices and tracking info
Provide comprehensive account management for large FP Diesel accounts.
Application look-up for heavy duty engine components.
Capture and log lost kit and component sales for FP Diesel line.
Other duties as assigned by Manager.
Education
Mechanical Engineer
Diesel Mechanical Engineer
Electrical Mechanical Engineer
Automotive Mechanical Technician
Experience
3-5 years in the position
Language
English intermediate level
Availability to travel
When required by business needs.
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