Customer Service Agent

DSV · New Albany, Ohio, United States

Location
New Albany
Job Type
Full-time
Posted
June 18, 2026

Job Description

SUMMARY

Position 1 is Schedule 1B/ 6:00am - 6:30pm/Thursday/Friday/Saturday and every other Wednesday. 

The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.
As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
  • Process and input all customer orders. 

  • Running and printing shipments from WMS.

  • Run stock reports to check for product availability. 

  • Genera...
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