Customer Service Agent - Personal Lines

BWO Insurance · Oak Creek, Wisconsin, United States

Location
Oak Creek
Job Type
Fulltime
Posted
June 27, 2026

Job Description

About Us:
Join our dedicated team at BWO Insurance Group, a trusted name in the independent insurance industry since 1985. We take pride in fostering lasting client relationships and delivering personalized service rooted in integrity and care. Our experienced team provides comprehensive insurance solutions designed to protect what matters most to our community.

Job Summary:
As a Personal Lines Customer Service Agent, you’ll play a key role in our client-first approach, helping individuals understand and manage their insurance coverage. Your work will directly impact client satisfaction and retention by providing exceptional service, proactive communication, and accurate support. You’ll assist with policy inquiries, process changes, and guide clients through claims, all while maintaining detailed and organized records.

Success in this role requires strong interpersonal skills, attent...

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