Customer Service Associate

Berkshire Bank · Boston, Massachusetts, United States

Location
Boston
Job Type
Regular Full-Time
Posted
June 30, 2026

Job Description

Job Description

Division: Retail Banking

Department: Various – Branch Network

Reports to: Financial Center Manager

Status: Non-Exempt

Grade: 4 BOEM

Pay Range: $17.00 - $26.55

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Boston, MA - 61 Brookline Ave

Purpose/Objective :

Cultivate relationships with customers and promote the Bank’s products and services by having conversations and referring to bankers. Recommend opportunities with our digital suite to help customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive cust...

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