Location
remote
Job Type
Full-time
Posted
June 03, 2026

Job Description

Dataweb Global Group is looking for an experienced Customer Service Engineer to join our Client Service team. This role focuses on handling complex client issues, owning escalations, and ensuring high-quality infrastructure solutions are properly designed, validated, and delivered.

You will act as the highest technical escalation point for customer-facing teams, working closely with customers, L1/L2 support, and internal engineering teams to design/resolve advanced infrastructure challenges.

Dataweb Global Group is an international hosting and IaaS service provider delivering enterprise-grade infrastructure solutions, including Bare Metal, cloud platforms, and content delivery services (CDN).

We support customers operating high-load and mission-critical systems such as VoD platforms, AdTech/MarTech, FinTech, AI/ML workloads, gaming, and more.

Our mission is to provide personalized solutions for businesses and the people behi...

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