Location
singapore
Job Type
Full-time
Posted
June 03, 2026
Job Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. Job Description We are looking for an experienced and dynamic
Lead Customer Success Manager
to head our customer success team. This role is pivotal in driving customer satisfaction, retention, and growth by leading a team of success managers and ensuring our clients achieve maximum value from our IT solutions. The ideal candidate combines strong leadership skills with deep technical and business acumen. Key Responsibilities Leadership & Team Management Lead, mentor, and develop a team of Customer Success Managers. Establish best practices, processes, and KPIs fo...
Lead Customer Success Manager
to head our customer success team. This role is pivotal in driving customer satisfaction, retention, and growth by leading a team of success managers and ensuring our clients achieve maximum value from our IT solutions. The ideal candidate combines strong leadership skills with deep technical and business acumen. Key Responsibilities Leadership & Team Management Lead, mentor, and develop a team of Customer Success Managers. Establish best practices, processes, and KPIs fo...