Customer Service Representative 2

Job Description
Insight Global is seeking a Customer Service Representative II to support one of our clients in the semiconductor equipment industry. This individual will serve as the primary point of contact for assigned customer accounts, managing the full lifecycle of customer orders while coordinating closely with internal supply chain, operations, engineering, and account management teams.
This is a highly visible, customer-facing role that combines customer service, order management, supply chain coordination, and account support. The ideal candidate will have experience supporting business-to-business (B2B) customers, managing high-value orders, and communicating across multiple departments to ensure customer needs are met in a timely manner.
This is not a traditional call center or technical support position. Instead, this person will act as the central hub between customers and internal teams, helping facilitate order fulfillment, spare parts support, inventory coordi...