Location
montreal (administrative region)
Job Type
Full-time
Posted
June 06, 2026
Job Description
Provide exceptional banking service to customers as a Customer Service Representative at BMO. Deliver personalized financial solutions while collaborating with branch teams and utilizing digital tools effectively.
At BMO, you will engage customers in meaningful conversations, identify their banking needs, and provide comprehensive service while handling transactions. Your role involves recommending digital options and supporting operational activities. You'll also have the responsibility of escalating complex issues and ensuring a seamless customer experience.
Key Responsibilities:
• Identify customer needs and initiate referrals to BMO colleagues
• Handle transactions and respond to customer inquiries
• Welcome customers warmly and address service requests
• Offer guidance on digital banking options to enhance user experience
• Engage in needs-based conversations to identify banking opportunities
Requirements:
• Post-secondary degree or related certification...
At BMO, you will engage customers in meaningful conversations, identify their banking needs, and provide comprehensive service while handling transactions. Your role involves recommending digital options and supporting operational activities. You'll also have the responsibility of escalating complex issues and ensuring a seamless customer experience.
Key Responsibilities:
• Identify customer needs and initiate referrals to BMO colleagues
• Handle transactions and respond to customer inquiries
• Welcome customers warmly and address service requests
• Offer guidance on digital banking options to enhance user experience
• Engage in needs-based conversations to identify banking opportunities
Requirements:
• Post-secondary degree or related certification...