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Customer Service Representative

IDT Corporation · Guatemala, Guatemala, Guatemala

Location
Guatemala
Job Type
Full-time
Posted
June 01, 2026

Job Description

Customer Service Representative

We are looking for enthusiastic individuals to join our team as Brand Ambassadors. In this role, you will be the voice of our customers, providing top-tier support for IDT products and services.


Key Responsibilities:


  • Customer Support: Manage accounts to provide information, clarify details, and ensure records are accurately updated.




  • Problem Solving: Identify the root cause of issues and execute effective resolutions for customer complaints.




  • Advocacy: Act as the voice of the customer, providing feedback to management to help improve our services.



    • Requirements:

  • High School Diploma.
    English proficiency at 85% or higher.

  • Previous customer service experience is preferred/desired.

  • Strong computer aptitude, documentation skills, and multi...

    • Ready to Apply?

    Submit your application for Customer Service Representative at IDT Corporation

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