Customer Service Representative in Edmonton

Become a pivotal part of Fountain Tire's customer service team in South Edmonton. This role involves supporting our distribution centers and ensuring customer satisfaction across Canada.
As a Customer Service Representative (CSR) at Fountain Tire, you will be part of a high-performance team dedicated to delivering exceptional service. Your responsibilities will include managing calls, online chats, and inventory effectively. With over three years of service experience, you will contribute to sales growth and optimize operational excellence throughout the company.
Key Responsibilities:
• Maximize sales by handling calls and chats efficiently
• Manage warranty and booking orders as per CSR guidelines
• Help maintain inventory for superior customer satisfaction
• Oversee daily order management processes effectively
• Identify process improvements to enhance operations
Requirements:
• High School diploma with 3-5 years of customer service experience
• Experien...