Job Description
We are currently looking for a Customer Service Representative with a customer-centric mindset and enthusiasm for sales!
The role - Taking the wheel at Hertz
Customer Engagement - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.Sales Advisory - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.Problem Solving - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.Teamwork - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!Vehicle Administration - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is ...