Job Description
POSITION SUMMARY
The Customer Service Representative (CSR) will perform all the daily transactional activities required for the customer (Customer quotations, simple contracts, product returns and technical requests), as well as provide input and feedback to customer strategies, revenue/margin budgets and other customer/team related initiatives.
WHAT YOU WILL DO:
· Receive and provide a timely response to incoming requests for general information such as pricing, availability of products, and product specifications.
· Process customer orders, bid, and quote requests accurately and in a timely, professional manner.
· Analyze previous sales information with various members of assigned customer groups or accounts to help facilitate business growth and assist in customers meeti...