Location
medellín
Job Type
Full-time
Posted
June 04, 2026
Job Description
NeoWork is seeking a motivated and customer-oriented Customer Service Representative to join our team. In this role, you will be responsible for delivering excellent service by addressing customer questions, resolving issues, and ensuring satisfaction.
As a key member of our support team, you will help maintain our reputation for outstanding customer care and contribute to a positive customer experience.
Responsibilities
- Respond to customer inquiries promptly via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and professionally.
- Document interactions and maintain customer records.
- Collaborate with internal teams to address and resolve customer issues.
- Stay informed about company products, policies, and promotions.
- Identify opportunities to improve customer experience.
Qualifications
- Previous experi...