Customer Service Representative

Description We are looking for a Customer Service Representative to support a busy construction-related operation in California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring orders and service requests are handled accurately. The person in this role will serve as a detail-oriented point of contact for customers while helping maintain smooth day-to-day service activities.

Responsibilities:
• Respond to incoming customer calls and messages in a courteous, timely, and solution-focused manner.
• Enter customer orders and service-related information accurately into internal systems while maintaining complete records.
• Handle both inbound and outbound communication to provide updates, clarify requests, and resolve routine issues.
• Represent the organization by delivering a positive customer experience across every interaction.
• Coordinate with internal teams to ensure customer i...