Job Description
Proactively contact customers to promote products, provide exceptional support in Kannada, and maintain accurate records using CRM software.
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Build and lead customer support function, hire and train team, utilize AI tools, and report on performance metrics.
Contact potential customers to promote products, provide exceptional customer support in Kannada, and maintain accurate records using CRM software.
Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining documentation while collaborating with teams and utilizing product knowledge.
Provide prompt customer support through various channels, resolve issues, maintain records, and enhance customer experience with strong communication skills.
Lead customer support team, implement service strategies, enhance customer satisfaction, and manage operations with strong leadership and problem-solving skills.
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