Customer Service Representative

Universia México · región centro, jalisco, Mexico

Location
región centro
Job Type
Full-time
Posted
June 03, 2026

Job Description

Be the Voice of Our Operations!

Join our Customer Service & Operations Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.

Whether it’s solving a last‑minute issue or tracking a delivery, your communication and problem‑solving skills will make a direct impact.

What You’ll Do

  • Respond to customer inquiries via phone, email, or chat
  • Coordinate pickups, deliveries, and schedules
  • Track & trace shipments, providing real‑time updates
  • Resolve issues with carriers and operations teams
  • Maintain service documentation and compliance reports

Why Join Us

  • Opportunity to grow within the logistics and customer service industry
  • Dynamic, bilingual, and multicultural work environment
  • Competitive salary + bonuses for evening and weekend sh...

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