Customer Service Representative Remote Quebec

Become a Bilingual Customer Service Representative for Williams-Sonoma, Inc., providing remote support from Quebec. Focus on assisting customers with their orders, returns, and product information inquiries.
This role targets detail-oriented individuals with a passion for customer service. As part of the remote team, you’ll handle questions professionally while building loyalty through exceptional interaction. You will benefit from thorough training to navigate performance-driven demands successfully.
Key Responsibilities:
• Answer inquiries about products and delivery schedules
• Place customer orders and handle returns or credits
• Share product information and suggest alternatives for out-of-stock items
• Utilize company guidelines to resolve customer concerns
• Maintain accurate records of customer interactions
Requirements:
• High School diploma or GED is required
• 1–2 years of relevant customer service experience
• Fluency in French and English i...