Customer Service Representative

Description
Our client is in need of a Customer Service Representative to join a busy team in the 78233 area. This opportunity is ideal for someone who enjoys supporting customers, handling administrative tasks accurately, and delivering a detail-focused service experience in both English and Spanish. The person in this role will help manage order activity, maintain customer records, and address service concerns with care and efficiency.


Responsibilities:

• Manage incoming customer orders and process related payments with accuracy and timeliness.

• Create, update, and maintain customer account records, ensuring information remains complete and current.

• Respond to customer concerns by identifying issues, explaining solutions, coordinating corrections, and confirming resolution.

• Handle account adjustments and related documentation to support accurate financial records.

• Gather customer feedback and service trends to hel...