Customer Service Representative - State Farm Agent Team Member

Ethan Samueloff - State Farm Agent · Erie, Pennsylvania, United States

Location
Erie
Job Type
Full Time
Posted
July 01, 2026

Job Description

Benefits:


  • Opportunity for advancement

  • Paid time off

  • Training & development





About the Role
As a State Farm Team Member in a Service role, you’ll help clients feel supported and informed—providing excellent customer service, answering questions, and assisting with policy and account needs. You’ll work closely with a dedicated team to ensure a smooth, professional member experience every day.




What You’ll Do




  • Greet clients and provide friendly, helpful service in person, over the phone, and/or digitally

  • Assist with policy and billing questions, account updates, and general service requests

  • Support clients with changes to coverage, document requests, and routine account maintenance

  • Process service transactions accurately and efficiently while ...

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