Customer Service Representative (V)

**About Us**:
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our team is growing and we're looking for Customer Service Representatives to join us.
**Position Overview**
**Responsibilities**
- Respond in a professional manner to customer concerns via ticketing-based software
- Strong time management and prioritization skills
- Excellent problem-solving and troubleshooting skills to determine proper issue resolution
- Effective written communication skills
- Attention to detail and dedication to the customer service experience
- Ability to quickly learn and employ new and existing workflows as business needs evolve
- Other tasks as nec...