Location
richmond hill
Job Type
Full-time
Posted
July 16, 2026
Job Description
Join TTI as a Customer Service Team Lead in Richmond Hill. You'll provide operational guidance while ensuring exceptional customer experiences at our Milwaukee Tool Factory.
In this permanent, full-time role at Techtronic Industries, you will lead a team of customer service representatives and manage daily operations. Your responsibilities involve executing counter procedures and enhancing customer service while maintaining a safe, organized facility. A strong focus on product knowledge and team support is essential for success.
Key Responsibilities:
• Deliver outstanding service to both internal and external customers
• Supervise daily workflow and team performance
• Conduct warranty assessments and maintain accurate inventory
• Train and onboard new team members effectively
• Ensure compliance with safety and security policies
Requirements:
• Strong organizational and communication skills
• Proficiency i...
In this permanent, full-time role at Techtronic Industries, you will lead a team of customer service representatives and manage daily operations. Your responsibilities involve executing counter procedures and enhancing customer service while maintaining a safe, organized facility. A strong focus on product knowledge and team support is essential for success.
Key Responsibilities:
• Deliver outstanding service to both internal and external customers
• Supervise daily workflow and team performance
• Conduct warranty assessments and maintain accurate inventory
• Train and onboard new team members effectively
• Ensure compliance with safety and security policies
Requirements:
• Strong organizational and communication skills
• Proficiency i...
Ready to Apply?
Submit your application for Customer Service Team Lead at TTI at Techtronic Industries Co.
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