Customer Service Team Lead: Coach & Elevate Support

Teleperformance is seeking a Supervisor in Sabah, Malaysia, to lead a team of customer service specialists. The role demands a minimum of 1+ years in a supervisory capacity with proficiency in Excel. The successful candidate will manage staffing during US market hours, monitor performance, and ensure compliance with quality standards. Excellent communication skills in English and a local language are essential. The position offers an opportunity to mentor a dedicated team in a dynamic environment.
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