Customer Service Team Lead — Coaching & Process Excellence

A global healthcare company in Taguig is seeking a Customer Service Team Lead to oversee daily operations of the Domestic US Customer Service Team. The role demands strong leadership, communication, and problem-solving skills, along with a customer service background preferably in healthcare. This position requires proficiency in MS Office and the ability to manage escalations effectively. Ideal candidates should have a Bachelor's degree and supervisory experience in a customer service environment.
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