Customer Solutions Manager

Job Description

The Customer Solutions Manager/Solution Architect is a high‑impact role that plays a critical part in driving new business within the utility sector. This position is responsible for developing and delivering targeted Smart Grid solution materials, technical proposals, demonstrations, customer presentations, and workshops, as well as representing Trilliant at industry trade shows and conferences as a key speaker or panelist.

The role is based in Southeast Asia, preferably Kuala Lumpur, with Bangkok or Singapore as alternative locations, and reports directly to the Regional Managing Director. The position is an integral member of a highly skilled global Solution Architect team and works closely with the Lead Sales VP in the region.

The ideal candidate is highly self‑driven and able to perform effectively in high‑pressure, customer‑facing environments, while also being a strong team player. This individual proactively shares best practices, te...