Customer Success Lead

RunRemote · Makati, Metro Manila, Philippines

Location
Makati
Job Type
Full-time
Posted
July 14, 2026

Job Description

Customer Success Lead, are you there?


Hey there! We're looking for a Customer Success Lead for an Australian-based rewards technology company. If you have experience building exceptional customer experiences, improving support operations, and leveraging AI and automation to scale customer operations, keep reading!


🌎 100% Remote
💵 Salary: AU$2,300–AU$2,500 per month
📍Philippines – Reporting to the Australian team (9:00 AM – 6:00 PM AEST)
🕒 Full Time

About our client
Our client is a fast-growing Australian technology company transforming the rewards, incentives, and digital gifting industry through an innovative B2B2C platform. Driven by an AI-first mindset, they help businesses deliver seamless digital rewards and incentive solutions that enhance customer engagement, employee recognition, loyalty, and research programs across global markets.

This is not a support seat. This is our client'...

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