Customer Success Manager

Customer Success Manager Job Description: Customer Success Manager Job Location: Pan India We are looking for a Customer Success Manager to build strong client relationships, ensure successful service adoption, and drive customer satisfaction and retention. This role acts as a trusted advisor, helping customers achieve their business goals while maximizing value from our offerings, while working effectively across multi-stakeholder and community-driven environments. Roles & Responsibilities: Serve as the primary point of contact and trusted advisor for a portfolio of key clients, building and nurturing strong executive-level relationships. Develop a deep understanding of client business objectives, industry landscape, and organizational priorities to align solutions with desired outcomes. Drive customer onboarding, adoption, and ongoing engagement to ensure maximum value realization from services. Lead end-to-end demand fulfilment while proactively identifying new demand within the pro...