Job Description
MapsPeople is entering a pivotal phase of AI‑led transformation and growth, shaping the future of spatial intelligence and indoor navigation for large enterprise customers worldwide. As we scale our platform and global customer base, our Customer Success function plays a critical role in ensuring customers realize long‑term value from the MapsIndoors platform.
The Role
In this role, you will own and manage the post‑sales journey for a portfolio of strategic customers, from onboarding and implementation to adoption, value realization, renewal support, and expansion. Acting as a trusted advisor, you will work closely with customers and internal teams to ensure successful deployments, strong adoption, and measurable business outcomes.
This is a high‑visibility role with real influence on customer retention, expansion, and the continued evolution of our Customer Success practices.
What you will do
- Own the post‑sales relationship for a...