Customer Success Officer

J-K Network Services · , laguna, philippines, laguna, Philippines

Location
, laguna, philippines
Job Type
Full-time
Posted
June 09, 2026

Job Description

Job Overview

The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.

Industry: Logistic Company

Work Schedule: Monday to Friday

Salary: Php18,000–Php25,000

Benefits

  • HMO
  • 13th Month Pay
  • Performance Bonus and Incentives

Job Requirements

  • Bachelor’s degree holder
  • At least 1–2 years of experience as a Customer Service Staff
  • Can attend a face‑to‑face interview
  • Can start as soon as possible

Responsibilities

  • Handles daily back‑office customer service operations, responding to client inquiries via email and phone
  • Ensures all customer requests are addressed in a timely, accurate, and professional manner
  • Provides support to team members by sharing product knowledge, best practices, and p...

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