Customer Support Engineer

Zoho Europe · ribarroja del turia, comunidad valenciana, Spain

Location
ribarroja del turia
Job Type
Full-time
Posted
May 31, 2026

Job Description

Job Overview

Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Engineer to join our team and provide exceptional support to our customers in the European market.

Your Day‑to‑Day Responsibilities

  • Become a subject matter expert on Zoho’s suite of business applications, mastering their features, configurations, and integration capabilities.
  • Serve as a trusted technical advisor for our Spanish‑speaking customers via phone, chat, and email, providing in‑depth troubleshooting and solution guidance.
  • Collaborate with cross‑functional teams to investigate complex technical scenarios, reproduce issues, and drive timely resolutions.
  • Assist customers in configuring integrations and automations to optimize their workflows and validate proof‑of‑concept solutions.
  • Contribute to a culture of continuous improvement ...

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