Customer Support Executive - RD Pay

RepairDesk is a modern repair shop management software with 40+ powerful integrations and modules. The software is customisable to meet the workflows of single-store, multi-store, and franchise repair businesses in various industry verticals. Available in 30+ languages, RepairDesk is trusted by over 3,000 businesses globally, helping them save time, manage inventory, and run profitable repair stores.

Tasks

Customer Support Executive - RD Pay is a critical role responsible for delivering exceptional support and service to our customers utilizing RepairDesk Payments solutions. This position serves as the primary point of contact for payment-related inquiries, technical troubleshooting, and overall customer satisfaction, requiring a blend of technical aptitude, strong communication skills, and a customer-first dedication.

Customer Support & Issue Resolution

• Handle Payment Integrations Support: Manage and promptly respond to support ...