Customer Support Executive

Your new company

An exciting opportunity has arisen to join a growing renewable energy organisation that manages a large portfolio of solar PV installations across the UK. Operating within a fast-paced and customer-focused environment, the business is committed to delivering outstanding service while supporting the transition to sustainable energy solutions.

As the company continues to expand, they are looking for a proactive and detail-oriented Customer Support Executive to become a key member of their close-knit operations team.

Your new role

As a Customer Support Executive, you'll play a pivotal role in ensuring customers receive a professional and efficient service throughout their journey. This is a varied position that combines customer service, administration, CRM management and coordination responsibilities.

Your duties will include:

Handling customer enquiries and complaints via telephone, email and written correspondence.
Managin...