Job Description
Location: Greece
Training Start Date: 05/06/2026
Join a dynamic international team and grow your career in the fintech industry.
About the Role
As a French-speaking Customer Support Representative, you will support B2B clients with payment account and POS-related inquiries. You will act as the first point of contact, helping businesses across Europe ensure smooth and secure payment operations.
Key Responsibilities
Handle inbound calls, chats, and emails from B2B customers
Assist with account verification, transaction issues, and POS troubleshooting
Guide clients on best practices for using payment systems efficiently
Escalate complex cases and follow up until resolution
Deliver a professional, proactive, and customer-focused experience
Requirements
French level C1/C2 and strong English level C1
Previous customer service experience is an advantage
Basic technical t...
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