Customer Team Leader

JMSI Inc. · cavite city, cavite, Philippines

Location
cavite city
Job Type
Full-time
Posted
May 31, 2026

Job Description

MAJOR FUNCTIONS

  • Supervise the Ordering Team on the timely and accurate processing of customer orders including initial stocks.
  • Actively attends to customers' complaints and provide efficient resolution that will satisfy both the customer and the Management.
  • Assist in receiving and processing of customer orders.
  • Ensure 100% payment of all orders.
  • Monitor and analyze data to increase business operations efficiency and attain the departmental KPIs.
  • Maintain training matrix and ensure employees are adequately trained and competent within their role to ensure logistical activities.
  • Assist and supports the Operation Manager towards the achievement of departmental and corporate medium to long-term goals and objectives.
  • Perform tasks that may be assigned from time-to-time.

Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in Business Administratio...

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