CX Quality Analyst & Audits Coach

A prominent technology solutions company is seeking a Quality Analyst to evaluate customer interactions and support quality assurance. The ideal candidate will have 1–2 years of experience in a BPO or call center, excellent English skills, and strong analytical abilities. Responsibilities include monitoring agent performance and recommending process improvements. The company offers a structured hiring process and a 15-day paid training program to qualifying candidates.
#J-18808-Ljbffr