Data Center Facility Engineer (Based KL)

Data Center Facility Engineer (Based KL)

Ensure prompt response to operational and maintenance (O&M) incidents during non-working hours.

Arrive at the site quickly and handle emergencies in compliance with the event management procedures.

Maintain stable system operations and provide on-site technical support during emergencies.

2. Infrastructure Data Maintenance

Update and maintain complete and accurate facility infrastructure information with 100% data integrity.

Conduct regular checks on platform alarm settings and monitor system availability and stability.

3. Incident Response & Resolution

Respond rapidly to incidents and reach the site in accordance with the O&M event management standards.

Handle incidents based on EOP (Emergency Operation Procedures), report promptly, and follow through until full recovery.

Conduct root cause analysis and ensure all issues are closed in a timely and compli...