Location
, penang, malaysia
Job Type
Full-time
Posted
June 03, 2026
Job Description
Responsibilities
- Handle daily processing/data input of customer requests on a timely and accurate basis.
- Verify completeness of the requests and documents and ensure all requests are properly authorized before processing.
- Process/perform data entry for all verified requests on a timely and accurate basis.
- Check and ensure all input performed by the Maker are accurate via online system check/online system approval.
- Attend to enquiries on processing status of customer request or any issues pertaining to request handling.
- Escalate exception cases to Team Lead/Section Head promptly.
- Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti‑Money Laundering).
- Perform ad‑hoc assignments given by Team Lead/Section Head/Head of Department.
- Contribute and provide feedback to Team Lead or Section Head on process‑related issues and suggestions ...