Deputy General Director Citizen Experience

Advance your career in public service with the City of Laval as the Deputy General Director for Citizen and Institutional Relations. Lead initiatives to transform the citizen experience while engaging with political entities.
In this senior management role, you will oversee services such as Communications and Marketing, focusing on integrating these functions for improved citizen relations. You'll drive digital transformation and align political directives with administrative execution to foster effective public interactions.
Key Responsibilities:
• Ensure alignment of political and administrative directives
• Advance strategic initiatives for enhancing citizen experience
• Promote coherence in public interactions and communications
• Drive major digital transformation projects
• Provide insights into strategic and operational issues
Requirements:
• Bachelor’s degree in a relevant field
• Master’s degree in management is preferred
• 15 years of experien...